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Industry Relations Coordinator

The Organic Trade Association (OTA) champions and protects organic agriculture and trade in North America, advocating for policies that support sustainability and environmental stewardship. Committed to justice, equity, diversity, and inclusion (JEDI), we foster an inclusive organic industry by supporting BIPOC-owned businesses, amplifying diverse voices, and driving meaningful change through our Diversity Council and policy initiatives. While there are currently no open positions, we encourage you to check back regularly for future opportunities to join our dedicated team. At OTA, collaboration and integrity fuel our mission, and we invite passionate individuals to help shape the future of organic agriculture.

Best-in-Class Benefits and Perks:

We value the time and efforts of our employees. Our commitment to your success is enhanced by competitive compensation of $54,000-$61,000 annually, depending on experience, and an extensive benefits package including:

• Comprehensive health coverage: Medical, dental, and vision insurance provided
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security: Life and disability insurance for added protection
• Flexible financial options: Health savings and flexible spending accounts offered
• Well-being and work-life balance: Paid time off, and remote work choices provided

Additionally, we strive to create an optimal environment for our employees, where they can learn, grow, and thrive within the company. We strive to create a collaborative and creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

What you’ll do:

As the Industry Relations Coordinator, you will support the Organic Trade Association’s Industry Relations Department by enhancing outreach, strengthening industry relationships, and ensuring seamless engagement with members and stakeholders. You will work closely with the Director of Events and the Member Engagement Manager to execute key member engagement strategies, maintain accurate CRM data (Salesforce preferred), and facilitate effective communication. Your role will be cross-functional, assisting with data tracking and outreach efforts that advance OTA’s mission to serve and connect its diverse members from farm to marketplace.

To thrive, you should have:

• CRM experience required, Salesforce experience preferred. 
• Excellent written and verbal communication skills. 
• Excellent customer service skills. 
• Ability to manage multiple projects, deadlines, and tasks simultaneously.
• Ability to work independently and as part of a collaborative team.

Your responsibilities as the Industry Relations Coordinator will include:

• Assist in planning, coordinating, and executing industry events, managing registrations, speakers, logistics, and marketing materials.
• Support onboarding, renewals, and engagement programs, providing excellent customer service and facilitating sector council meetings.
• Help implement strategies to enhance member retention, track industry events, and contribute to OTA’s new member roadmap.
• Maintain accurate membership data in Salesforce, run reports, and track action items for engagement initiatives.
• Provide scheduling and note-taking assistance for meetings, ensuring timely follow-ups and organized communication.

Let’s cultivate a healthier world together!

This is a fantastic opportunity to be part of a collaborative team working to advance the organic industry and create a more sustainable future. If you're ready to make an impact, apply today!

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. 

Qualified applicants with arrest or conviction records will be considered for employment, in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.