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Operations Supervisor

Are you ready to take the next step in your leadership journey? At our client’s organization, you will play a vital role in driving operational excellence and empowering teams to deliver outstanding results every day. As the Operations Supervisor, you will lead with purpose, foster collaboration, and ensure smooth workflow execution within the Operations Department, all while contributing to a culture that values innovation, compassion, and efficiency.

Best-in-Class Benefits and Culture:

Our clients value their employees' time and efforts. They offer competitive compensation of $21 per hour, depending on experience, and an extensive benefits package underscores their commitment to your success. The benefits package includes:

• Comprehensive health coverage: Medical, dental, and vision insurance start on day 1
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security: Life and disability insurance for added protection
• Flexible financial options: Health savings and flexible spending accounts offered
• Well-being and work-life balance: Paid time off, birthday program, and training opportunities 

Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture.

To be successful, you should have:        

• High school diploma or GED with two to three years of related experience or training, or an equivalent combination of education and experience; professional certifications or licensure are not required but are viewed as an asset.
• Demonstrated capability with computers, industry-related software, and technical tools, along with the capacity to rapidly learn departmental programs, policies, procedures, and organizational Mission, Vision, and Goals.
• Ability to work a flexible schedule and operate independently with limited supervision, applying reliable time-management practices to meet operational priorities.

Your responsibilities as the Operations Manager will include:        

• Lead, train, and develop staff, including onboarding new hires, training on new procedures, conducting one-on-one meetings, annual performance reviews, and providing coaching through regular audits and feedback.
• Oversee daily operations and workflow, ensuring productivity goals are met, responding to day-to-day issues, arranging coverage for absences, and managing team schedules, time-off approvals, payroll sign-off, and overtime monitoring.
• Support service quality and issue resolution, handling escalated supervisor calls as needed, resolving staff concerns, and maintaining consistent departmental practices through timely communication and updates.

About Our Client

Our client is a leading provider of value-based care solutions, specializing in incontinence management and patient-centered support. With over two decades of experience, they deliver compassionate, individualized coaching and high-quality medical products that empower patients to manage their health with dignity and confidence.

Dedicated to improving health outcomes and reducing overall healthcare costs, our client partners with managed care organizations to provide scalable, cost-effective solutions. Their approach blends clinical insight with personalized care, ensuring patients receive the education and tools they need for long-term success.

Ready to Lead the Action?

If you thrive in fast-paced environments and enjoy guiding teams toward operational excellence, this is your moment to make an impact. Step into a leadership role where your decisions matter. Apply now and help drive meaningful results every day.

Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.