Description & Requirements
Warehouse Operations Manager – Dallas Love Field
$75K Annually - Employer Paid Health Insurance - 5% Annual Bonus
Bradford Airport Logistics (BAL) offers a tremendous career opportunity in a high-growth environment that brings together technology and services within the exciting aviation industry. Check us out at: www.airportlogistics.org
Bradford Airport Logistics is seeking a dynamic, hands-on Warehouse Operations Manager for Dallas Love Field, based at our 12,000-square-foot Receiving and Distribution Center. In this key position, you’ll lead a small team (under 10) of logistics specialists to deliver products to the airport concessionaires from our location adjacent to the DAL airport. We're counting on you to maximize terminal and customer service performance by providing proactive and highly visible leadership within the airport terminals. In this critical role, you will work in collaboration with other departments to achieve customer KPIs and SLAs, while also serving as a champion of the BAL company values.
Qualifications for a Warehouse Operations Manager :
- 3 years of management experience with Food/Beverage, Retail, and/or Airport operations preferred.
- Experience with inventory of goods and goods-replenishment practices.
- Inventory Management Systems experience.
- Proficient in MS Word, MS Excel.
- Able to manage complex issues and deliver sustainable results.
- Exceptional customer relationship building skills and proven record of customer relations management.
- Innovative with the ability to influence change management for the business.
- Flexibility in work shift availability to meet the needs of the business.
- A role model who actively promotes and lives our Company Core Values.
Your responsibilities as the Warehouse Operations Manager will include:
- Act as a primary point of contact for all customers, regulatory agencies, and stakeholders in the logistics supply chain supporting Dallas Love Field (DAL) airport concessions.
- Build strong working relationships with retail concessionaires at the Terminals to provide an effective route for diagnosing and resolving issues.
- Manage the delivery volume of all products to airport terminals.
- Direct logistics specialists in their daily operations within the airport terminals.
- Manage metrics to ensure that all contractual metrics are met and exceeded.
- Develop staff in areas of logistics, customer service, regulatory compliance, and operations.
- Utilize the proprietary company database to monitor service levels and conduct trend analysis.
- Operate across multiple terminals to support the business's needs.
- Ensure high standards of customer satisfaction through regular interactions and formal meetings with airport concessionaires.
- Ensure high standards of safety and security are upheld in the terminal operation.
- Encourage proactive reporting of safety incidents and perform trend analysis of incidents.
- Execute new solutions to support the continuous improvement of airport terminal concession operators' retail sales and performance.
What's in it for you as a member of the Bradford Team?
Bradford Airport Logistics offers an excellent and competitive annual compensation plan. The benefit package includes:
- Employer-paid health insurance
- Annual bonus
- Paid holidays
- 401K Company match
- Professional Development Program
- Opportunities for Career Advancement
- Free on-site parking
If you're looking to grow with an innovative, values-based company, please apply today!
*All job offers are contingent upon passing a pre-employment drug screen, airport background check, and clean driving record review.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.