Insperity Home Page

Student Support Facilitator

Schedule: 12-Month, Full-Time
Location: Office-Based (Indianapolis Area)
Reports To: Senior Manager of Operations

The Student Support Facilitator plays a vital role in supporting the operations team, administrators, and counselors. This position fosters strong relationships with students and families to address learning gaps and improve academic outcomes. The role requires up to 25% travel for testing and meetings.

Essential Functions - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Deliver Title I-required communications to students and families
• Support the Community Engagement Specialist with social media initiatives
• Monitor attendance lines and address special attendance situations
• Troubleshoot attendance and testing issues to assist families
• Assist with assessment logistics and communications to parents and students
• Provide updates and support to HCCA’s special populations group
• Coordinate direct mailings, including progress reports, postcards, and testing information
• Organize and support in-person events
• Update student demographic information as needed
• Process attendance adjustments based on monitoring and communications

Minimum Qualifications

• Bachelor’s degree or equivalent combination of education and experience

Other Required Qualifications

• Strong time-management and organizational skills
• Proficiency in Microsoft Office 365, Excel, and web-based tools
• Experience working with databases
• Ability to travel up to 25%
• Successful completion of required background checks

Preferred Qualifications

• Demonstrated success in timely completion of tasks and projects
• Ability to adapt to and learn new systems quickly
• Strong initiative and innovative problem-solving skills

Work Environment

This is an office-based role located in the Indianapolis area, with approximately 25% travel required for testing and meetings. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To Apply for This Position:

Please follow this link into the Indiana Department Of Education's career site Nimble to construct your profile, upload your resume and any other document that you wish to have considered, and apply directly for this position - https://app.hirenimble.com/jobview/94567.

Benefits:

In return for your hard work, Hoosier College and Career Academy offers an attractive combination of salary and outstanding benefits. Salary will be commensurate with experience and education level.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.