Insperity Home Page

Lead Operations Specialist

Are you ready to be the driving force behind positive change? Are you passionate about breaking barriers and empowering individuals to rise above challenges? If so, we want YOU to join New Ground’s dynamic team as a Lead Operations Specialist!

New Ground is a unique non-profit helping Veterans and families for over 34 years in breaking the cycle of homelessness and poverty. As the lead operations specialist, you will lead all office and property operations. You must be someone who can work independently with minimal oversight. As New Ground expands our services and housing in the coming years to serve even more struggling Veterans and families, there is ample opportunity for your growth and development.

To succeed, you should have:

• Associate or Bachelor's degree required
• 3- 5 years of operation management or overall operations experience required
• Solid communication and organizational skills, along with exceptional attention to detail required
• Proficiency in Microsoft Office Suite (i.e. Word, Excel, Outlook, PowerPoint, etc.) required
• Driver's license and reliable transportation required
• Familiarity with QuickBooks Online (QBO) software or other bookkeeping software is a plus
• Bilingual Spanish/English is a plus
• Non-profit experience is a plus

New Ground is an approved qualifying employer under the Public Service Loan Forgiveness Program (PSLF), and employees in this position may qualify for student loan forgiveness under the PSLF program.

Your day-to-day responsibilities as the Lead Operations Specialist will include:

General

• Interacts professionally, enthusiastically, and in a customer service-oriented manner with all donors, vendors, volunteers, guests, employees, and clients.
• Collaborate with the Executive Director to ensure regulatory compliance, reporting, and timely renewals.
• Reports directly to the Executive Director, provides support to all leadership team members.

Financial

• Working with the Accounting team, process bills and payments weekly, collaborate on monthly reports and distribute/review with key board members and Executive Director. 
• Prepare and review financial documents, including bank statements and end-of-month reports.
• Coordinate and prepare for annual audits and budget processes.

Office & Property Management

• Oversee daily office operations, including vendor relations and equipment maintenance.
• Manage office supplies, expenditures, and staff meetings/events.
• Primary liaison with the Property Management Company and oversee tenant rental records and property-related reports.

Organizational

• Schedule and manage board and committee meetings.
• Maintain operational policies, oversee onsite HR functions, and serve as HR company liaison.
• Support grants, donor data, program metrics, and key organizational reports.
• Assist in fundraising events and organizational growth initiatives.

Best-in-Class Benefits and Perks:

New Ground values our employees’ time and efforts. A competitive compensation of $60k -$68k annually, depending on experience and extensive benefits package enhances our commitment to your success. The benefits package includes: 

• Comprehensive 100% employer-paid health coverage: Medical, dental, and vision insurance provided at no cost to the employee
• Robust retirement planning: 401(k) plan available with employer matching
• Flexible financial options: Health savings and flexible spending accounts offered
• Well-being and work-life balance: 11 paid holidays and paid time off opportunities 

New Ground is an approved qualifying employer under the Public Service Loan Forgiveness Program (PSLF). Employees in this position may qualify for student loan forgiveness under the PSLF program. We also maintain the best possible environment for our employees, where all can learn and grow within the company. We strive to provide a collaborative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

Together, we can build a brighter future for all.

If you're ready to take the next step in your career and join a mission-driven organization committed to breaking the cycle of homelessness and poverty, we want to hear from you! Apply now and be a catalyst for change!  

We are an equal-opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.