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Director of Operations

Are you a dynamic operations leader ready to make an impact at the forefront of research?  Our client is seeking an experienced Director of Operations to oversee their rapidly growing clinical research site. In this pivotal role, you’ll lead a talented, multidisciplinary team across Clinical Operations, Laboratory, Regulatory, Recruitment, and Administration — ensuring smooth, efficient, and patient-centered execution every day. If you’re driven by innovation, excellence, and purpose, this is your opportunity to shape the future of health research in Los Angeles.

Best-in-Class Benefits and Culture:

Our client values their employees’ time and efforts. Their commitment to your success is enhanced by a competitive compensation of $175,000 to $200,000 annually, depending on experience, and an extensive benefits package including:

• Comprehensive health coverage: Medical, dental, and vision insurance provided
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security: Life and disability insurance for added protection
• Flexible financial options: Health savings and flexible spending accounts offered
• Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided

Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture.

To succeed as the Director of Operations, you should have:        

• Bachelor’s degree required; MBA or related graduate degree preferred, with solid knowledge of clinical trial site operations and regulatory requirements.
• Minimum 8 years of progressive experience in clinical research or healthcare operations leadership, ideally as a Site Director, Director of Clinical Operations, or equivalent senior role.
• Proven proficiency with CTMS tools such as CRIO and a solid understanding of study-budget modeling, forecasting, and fiscal management.
• Exceptional written and verbal communication skills with the ability to lead diverse teams in a patient-first, equity-minded environment.
• On-site leadership role requiring local travel as needed; must demonstrate hands-on, solutions-driven leadership with solid program-management and inspection-readiness discipline.

Your responsibilities as Director of Operations will include:        

• Operational Leadership: Oversee day-to-day site operations across Clinical, Laboratory, Regulatory, Recruitment, and Administrative departments, ensuring efficiency, quality, and inspection-readiness.
• Executive Partnership: Serve as a strategic advisor to the Medical Director/CEO, translating organizational priorities into actionable goals, budgets, and performance metrics.
• People & Culture Management: Lead, coach, and develop cross-functional teams to foster a collaborative, patient-centered, and service-driven workplace.
• Strategic Project Oversight: Drive cross-departmental initiatives, study planning, and process improvements that support IMR’s growth and operational excellence.
• Financial & Vendor Stewardship: Collaborate with the CFO to manage budgets, analyze key metrics, and oversee vendor relationships to ensure fiscal accountability and operational effectiveness.

About Our Client:

Our client is a cutting-edge outpatient clinical research institute dedicated to advancing treatments for chronic health conditions. They combine innovative science with compassionate care to deliver meaningful clinical discoveries, fostering a collaborative and patient-centered environment. With a focus on operational excellence, quality, and continuous improvement, the organization empowers its teams to drive impactful research that improves lives.

Join Our Team

Step into a pivotal leadership role at the forefront of research and help shape the future of patient-centered clinical trials. Bring your expertise, drive, and vision to make an impact that matters.

Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. 

Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.