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Inside Sales Representative – Remote

Are you a driven sales professional with a passion for customer engagement? Do you thrive in a fast-paced, remote environment where you can make a real impact? Our client seeks an Inside Sales Representative to join their team and help them revolutionize sales and marketing in the building products industry!

Our client is a technology-driven company specializing in sales and marketing solutions for the building products industry. With decades of expertise, they help businesses embrace a data-driven and digital future, turning insights into measurable growth. They aim to create purposeful connections that drive client success and adapt to industry changes. Innovation and excellence are at the core of their approach, positioning them as a leader in the evolving digital landscape. Our client is committed to guiding businesses toward smarter, more effective sales and marketing strategies.

Best-in-Class Benefits and Perks:

Our client supports their employees' well-being and professional growth. Their comprehensive benefits package includes:

• Competitive Compensation: $19.00 – $20.00 per hour, plus a small commission based on territory sales.
• Health Coverage: Medical, dental, vision, life, disability, and AD&D insurance to ensure your health and peace of mind.
• Retirement Planning: A 401(k) plan with company match is available from day one to help you secure your financial future.
• Work-Life Balance: Generous paid time off (PTO) and holidays, recognizing the importance of family and personal time.
• Professional Development: Access to continuous learning opportunities through their partnership with LinkedIn Learning, encouraging skill expansion and career advancement.
• Employee Support: Resources such as an Employee Assistance Program and access to a life coach to promote well-being and personal growth.

Additionally, as a fully remote company, they offer the flexibility to work from anywhere in the United States, fostering a collaborative and employee-first environment.

As an Inside Sales Representative, you will execute sales and customer support functions with expertise, managing inbound and outbound communications, including cold calls, across multiple chat, email, and phone channels. You will support clients, capture data, and manage the sales cycle while consistently meeting set goals. You will demonstrate full proficiency in this role, leveraging your experience to handle complex tasks under general supervision. You will progressively gain independence as you develop expertise and refine your skills. Your ability to adapt, communicate effectively, and drive results will be key to your success.

To succeed as the Inside Sales Representative, you should have:        

• A high school diploma is required; an Associate or Bachelor’s degree in Marketing, a technical field, or Business is preferred. Equivalent combinations of education and experience will be considered.
• 3+ years in a B2B or B2C environment, with experience in the building products industry (HVAC, plumbing, electrical) is preferred.
• Skilled in CRM platforms such as Aircall, HubSpot, and Salesforce, as well as Microsoft Office Suite and web navigation.
• Solid communication skills, including explaining policies, managing complaints, upselling, and adhering to professional etiquette.
• Fluency in English is required; bilingual proficiency in Spanish/English is a plus.
• Remote role with a flexible work schedule to meet client needs; occasional travel, including overnight trips, may be required.

Your responsibilities as the Inside Sales Representative will include:        

• Execute Targeted Sales Campaigns – Strategically conduct outbound calls to existing, prospective, and past customers to achieve call objectives, sales targets, and customer engagement goals.
• Manage Multi-Channel Communications – Use smartphone, chat, email, text messaging, and other tools to respond effectively to customer inquiries in a high-production sales environment.
• Drive Sales and Customer Solutions – Identify customer pain points, tailor solutions to their needs, and consistently meet sales quotas through lead qualification, objection handling, and closing sales.
• Maintain Accurate Records – Utilize ERP systems to manage customer interactions, ensuring data integrity by accurately capturing and updating customer profiles and transaction details.
• Collaborate and Develop Professionally – Participate in team meetings, coaching sessions, training, and industry development opportunities to enhance skills and contribute to team success.

Ready to take your sales career to the next level?

Apply today and become part of a forward-thinking company that values innovation, collaboration, and your professional growth!

Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. They do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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