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Technical Product Manager

Hybrid for local candidates; remote eligibility for those outside the Madison, WI area

Our client is a leading provider of critical communications and emergency notification technology, helping organizations protect people and keep operations running during both everyday events and life-safety emergencies. Their enterprise SaaS platform is trusted in mission-critical environments where reliability, speed, and clarity matter most.

As a Technical Product Manager, you will own the strategy, roadmap, and execution for key areas of this platform. You’ll drive AI-powered innovation, translate business strategy into clear product direction, and partner closely with engineering, design, QA, and go-to-market teams to deliver high-impact solutions that solve real customer problems.

What You’ll Love Working For Our Client

Our client believes your time, talent, and impact should be valued. This role offers a competitive annual compensation range of $140,000–$185,000, depending on experience, along with a comprehensive, best‑in‑class benefits program designed to support you inside and outside of work:

• Comprehensive health coverage: Medical, dental, and vision insurance 
• Robust retirement planning: 401(k) with employer matching 
• Financial security: Life and disability insurance coverage 
• Flexible financial options: Health savings accounts (HSA) and flexible spending accounts (FSA) 
• Work-life balance: Paid time off, flexible scheduling, and remote or hybrid work options 
• Professional development: Growth-focused culture with learning and career advancement opportunities 
• Collaborative environment: Cross-functional teamwork where your ideas shape product decisions and innovation 

Our client fosters a mission-driven, customer-first environment focused on delivering reliable, life-safety communications that people depend on in critical moments. The culture emphasizes collaboration, accountability, innovation, and continuous improvement.

To succeed as the Technical Product Manager, you should have:        

• Bachelor’s degree in Computer Science, Engineering, or related technical field, or equivalent combination of education and hands-on product/engineering experience in SaaS or enterprise software
• 5+ years of experience in Technical Product Management, Product Management, or software engineering with demonstrated ownership of product strategy and delivery in agile environments
• Proven experience shipping AI/ML-powered features in production, with strong knowledge of large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG), and AI integration patterns (including MCP-style tool connectivity)
• Solid analytical, communication, and prioritization skills with experience in enterprise SaaS, cross-functional stakeholder management, and occasional travel (<10%) for customer engagement, conferences, or headquarters collaboration (English proficiency required)

Your responsibilities as the Technical Product Manager will include:        

• Own end-to-end product strategy, roadmap planning, and execution for enterprise SaaS and critical communications features, ensuring alignment with business goals and life-safety requirements
• Lead AI and ML product initiatives, including generative AI, LLM integration, RAG architectures, and responsible AI deployment
• Drive agile product development, including backlog prioritization, sprint planning, user stories, acceptance criteria, and close collaboration with engineering teams
• Conduct customer discovery, win/loss analysis, and market research to inform product requirements, feature prioritization, and customer experience improvements
• Define and monitor product KPIs, using data and insights to guide roadmap decisions and continuous optimization

About Our Client

Our client helps organizations protect people and respond faster when it matters most. Their solutions support mass notification, incident coordination, and operational awareness to create safer, more connected environments.

Their technology is used by thousands of organizations globally, including education, healthcare, commercial, and public sector customers, delivering scalable safety solutions that enable rapid communication and strengthen everyday security operations.

Apply Today!

If you’re passionate about AI-driven product innovation, enterprise SaaS, and building technology that performs in critical moments, this is an opportunity to make a meaningful impact. Apply now to help shape the future of life-safety and AI-powered communications with our client.

Our client an equal opportunity employer that welcomes and encourages diversity in the workplace. They do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.

We anticipate that the application window will close in 30 days.

Qualified applicants with arrest or conviction records will be considered for employment with the local county Fair Chance Ordinance for Employers and the California Fair Chance Act.

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