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Teller / Universal Banker Associate - Full Time

$18.00 - $20.00 Per hour

The Teller / Universal Banker Associate provides first-line, quality customer service through face-to-face performance of primary bank transactions. This position will also utilize communication opportunities to offer additional bank services and products.

Your Responsibilities as a Teller/Universal Banker Associate will include: 

• Contribute to achieving the branch's overall goals by generating new consumer, mortgage, commercial loan, and Insurance Agency leads.
• Greets customers in the lobby, drive-thru, and/or on the phone.
• Opens new deposit accounts.
• Processes deposits, withdrawals, cash checks, and other teller transactions.
• Responsible for the daily security of assigned cash drawer and balances with data displayed on a computer screen.
• Processes deposits from ATM and night depository.
• Identify and initiate sales opportunities.
• Process and proof daily transactions through the back counter; ensure proper holds are placed on checks according to regular CC guidelines.
• Assists all retail-related positions as needed/assigned.
• Adhere to branch security procedures.

To thrive as Teller / Universal Banker Associate (UBA), you should have:

Competencies: 

• Change Management: Builds commitment and overcomes resistance. Communicates change effectively. Develops workable implementation plans. Monitors transition and evaluates results. Prepares and supports those affected by change.
• Communication: Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
• Consultative Selling: Applies product and market knowledge effectively. Asks questions to discover client business needs. Builds rapport and establishes trust. Manages and documents sales process. Presents solutions that meet customer objectives. Qualifies potential customers.
• Quality:  Applies feedback to improve performance. Demonstrates accuracy and thoroughness. Displays commitment to excellence. Look for ways to improve and promote quality. Monitors own work to ensure quality.

Experience: 

• A high school diploma or general education degree (GED) is required.
• Two years related experience and/or training or equivalent combination of education and experience. 
• Experience in a personal banker/customer service representative-type role is strongly preferred.

Liberty’s Bank and Trust’s Best-in-Class Benefits and Perks: 

As you might expect, we value every member of our team. That's why we offer competitive compensation and an extensive benefits package, including:

• Comprehensive Medical, Dental, Vision, and Life Insurance
• Solid Work/Life Balance, including PTO; paid holidays; personal and sick days
• Financial wellness, including an FSA; 401K and match; Educational Reimbursement, and Life Insurance
• Family assistance, including Adoption Assistance and EAP/Health and Welfare Assistance
• Growth opportunities, including Training and Development and Leadership Development
• Substantial perks, including Online Marketplace* discounts on a variety of goods and services, ERG/ Ambassador Group, and free and reduced-rate bank services 

Liberty Bank and Trust, America’s first billion-dollar Black-owned bank, has proudly served communities across 11 states for over a century. We are building a team of mission-driven individuals committed to empowering people, businesses, and communities to thrive. By providing access to financial tools and services, we help achieve goals like homeownership, business growth, and financial education. Whether it’s a community, a burgeoning business, or untapped talent, we believe in the possibility of financial freedom. To learn more about our financial solutions and community impact, visit us at https://www.libertybank.net.

We do our best to ensure that Liberty Bank and Trust is an incredible place to work and build a career. We want you to learn, grow, and share in the success you help create. There is also a future opportunity for growth within the company.

We want to hear if you are ready to take the next step in your career and make a significant impact!  

We are an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.