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Personal Lines Insurance Processor

$21.50 - $23.50 Hourly DOE

Liberty Insurance seeks a Personal Lines Insurance Processor to manage all aspects of new and renewal personal insurance business while delivering exceptional customer service. You will maintain accurate recordkeeping of all policy information, quote and write new business, and support the retention of the existing book of business. In this role, you will ensure clients’ insurance needs are handled with accuracy and care, helping protect what matters most to them.

Liberty Insurance’s Best-in-Class Benefits and Culture: 

We value every member of our team, which is why we offer competitive pay and an extensive benefits package, including:

• Comprehensive Medical, Dental, Vision, and Life Insurance
• Solid Work/Life Balance, including PTO and paid holidays
• Financial wellness, including an FSA, 401K and match
• Educational Reimbursement
• Family assistance, including Adoption Assistance, EAP/Health and Welfare Assistance
• Growth opportunities, including Leadership Development
• Substantial perks, including Online Marketplace* discounts on a variety of goods and services, ERG/ Ambassador Group 
• Free and reduced-rate bank services 

To thrive as the Personal Lines Insurance Processor, you should have:

• Associate degree or equivalent education, or one to three years of related experience/training in sales, insurance, or customer service.
• Active Property & Casualty Agent’s license with commitment to maintaining continuing education requirements.
• Proficiency in Microsoft Office with applied knowledge of TAMS Policy Management System and insurance quoting websites preferred.
• Ability to travel, as needed, to support client relationships, sales initiatives, or business requirements.

Your responsibilities as the Personal Lines Insurance Processor will include:

• Review daily carrier reports, monitor policy status, and resolve discrepancies to ensure continuous and accurate coverage.
• Serve as the primary liaison with clients, mortgage companies, and carriers to coordinate documents, payments, and policy updates.
• Prepare and send renewal quotes and invoices, process client payments, and maintain accurate bookkeeping records.
• Assist clients with coverage options, basic claims inquiries, and quote comparisons while providing responsive customer service.
• Maintain organized records, support office operations, and contribute to process improvements and team initiatives

Liberty Insurance is an Independent Insurance Agency committed to the principles of integrity, reliability, and exceptional customer service. Our goal is to provide our clients with the highest quality of service while providing innovative and comprehensive insurance solutions. We strive to make Liberty Insurance an incredible place to work and build a career. We want you to learn, grow, and share in the success you help create. 

We want to hear if you are ready to take the next step in your career and make a significant impact! 

We are an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.